Q1: How can I place an order?
A1: You can place an order by fax, telephone or Email.
Please include the following information when you place an order:
• Your account number, phone number and E-mail
• Your PO# (if necessary)
• Shipping and billing address
• The name of the responsible person
• Catalog number and product name
• Quantities of the product
Q2: What temperature do you recommend for storing temperature-controlled
products?
A2: We recommend storage between 0 degree C and 8 degree C for refrigerated
items and below 0 degree C for frozen items. However, even if there
is no special indication for storage, we recommend keeping products
below 15 degree C in a cool, dark place.
Q3: What is the expiry date?
A3: As a principle, there is no expiry date or guarantee time for
reagents. Any reagent can have problems as a result of storage conditions
or a small amount of impurities. These minor factors can cause unexpected
decomposition of the product over time. Therefore, it is difficult
for us to create an expiry date for reagents. Please use products
promptly upon receipt.
Q4: Why is there a discrepancy between the physical data in
the catalog description and actual product?
A4: The physical data in the catalogue, some of which is only from
the literature, is for reference. Catalogue data may or may not
match with our actual product specification.
Contact Us: If you need to know more about our policy, please
contact our office.
MIC Scientific Ltd.
4-903 SBI Bldg.12, Dongxin Road East Lake Hi-tech Development Zone,
Wuhan 430072, China
Tel: 86-27-87861439
Fax: 86-27-87881443
Email: sales@michemical.com
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